This data protection declaration applies to the published contents of bepartner AG under all its domains. In particular these are thbienz.ch, b-partnerag.ch, bepartner.ch, bienz-partner.ch, bienzpartner.ch, bienzundpartner.ch, bpartnerag.ch and thomas-bienz.ch. In the following only bepartner will be mentioned.

Should any contradictions arise between this data protection declaration and the otherwise applicable contract or business conditions of bepartner, the provisions of this data protection declaration shall take precedence.

Data protection is a matter of trust and your trust is important to us. We respect your personality and privacy. We would also like to ensure the protection and processing of your personal data in accordance with the law.

It is important to us that you consent to the processing of your personal data. With this data protection declaration we inform you comprehensively about our data processing methods. And you decide whether you wish your personal data to be processed or not.

This privacy statement covers both historical and future personal data. If you agree to the processing of your personal data, we will process not only the personal data collected from you in the future in accordance with this data protection declaration, but also your personal data already stored by us.

When we refer in this Privacy Policy to the processing of your personal data, we mean any handling of your personal data. This includes, for example:

  • The collection,
  • Storage,
  • Administration,
  • Use,
  • Transmission,
  • Announcement or
  • Deletion of your personal data.

1. How we protect your personal data?

We have technical and organisational security procedures in place to safeguard the security of your personal data and to protect your session data and personal data against unauthorised or unlawful processing and/or against accidental loss, alteration, disclosure or access. However, you should always be aware that the transmission of information via the Internet and other electronic means involves certain security risks and that we cannot guarantee the security of information transmitted in this way.

2. How long do we retain data?

We will retain your personal information for as long as we deem necessary or appropriate to comply with applicable laws or as long as it is necessary for the purposes for which it was collected. We will delete your personal information as soon as it is no longer needed and in any event after the statutory maximum retention period has expired.

3. What rights do you have with regard to your personal data?

We will retain your personal information for as long as we deem necessary or appropriate to comply with applicable laws or as long as it is necessary for the purposes for which it was collected. We will delete your personal information as soon as it is no longer needed and in any event after the statutory maximum retention period has expired.

4. How to contact us?

If you wish to exercise your rights with respect to your personal data or have any questions or concerns regarding the processing of our personal data, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or at +41 (41) 226 31 11. We will endeavour to answer your questions or concerns promptly upon receipt.

5. Who is the owner of the data collection?

We are legally obliged to inform you of the owner of the data collection with your personal data. The owner of the data collection is bepartner AG.

6. When do we collect personal data?

We collect your personal data whenever we have contact with you. The situations in which we have contact with you are many and varied. For example, we collect your personal information under the following circumstances:

  • You are purchasing our services in our shop or via our Internet site
  • You receive a newsletter or other advertising about our services
  • You communicate with us via telephone, fax, e-mail, voice messages, text messages (SMS), picture messages (MMS), video messages or instant messaging;
  • You can contact us at special occasions such as events, advertising events, sponsoring events or cultural and sporting events.

7. Which personal data do we collect?

The personal data collected is just as diverse. On the one hand, we collect personal data that you make available to us and with which we work. On the other hand, we collect personal data that is automatically or manually collected when you contact us, for example:

  • Name and surname;
  • Birthday and age;
  • Sex;
  • Residential address;
  • Purchasing power information;
  • Billing address;
  • Credit card and account information;
  • Telephone number(s);
  • E-mail address(es);
  • Data used to perform our services;
  • Communications by telephone, fax, e-mail, voice message, text message (SMS), picture message (MMS), video message or instant messaging;

8. Why do we process personal data?

We process your personal data for various purposes. These purposes can be grouped into different groups. In particular, we may process your personal data in whole or in part for one or more of the following purposes:

  • Processing purposes in connection with our service offers
  • Processing purposes in connection with customer communication
  • Processing purposes related to special activities and occasions

9. To whom do we pass on your personal data?

Your data remain with us in the house and are not passed on.

We may disclose your personal information if we believe it is necessary to do so in order to comply with applicable laws and regulations, in court proceedings, at the request of competent courts and authorities, or under other legal obligations, to protect and defend our rights or property.

10. How we use cookies?

We also use so-called cookies on our Internet pages. These are small files that are stored on your computer or mobile device when you use one of our Internet pages. We would also like to inform you comprehensively about our use of cookies.

Date 05.05.2019